We strive to ensure that our customers are fully satisfied with our products and services. If you are not completely happy with your purchase, our Refund and Returns Policy is here to help.

Refund Policy

Eligibility for Refunds:

  1. Products:
    • Products must be returned in their original condition and packaging.
    • A request for a refund must be made within 30 days of the purchase date.
  2. Services:
    • If you are unsatisfied with a service, please contact us within 14 days of the service date to request a refund.

Requesting a Refund:

  • To initiate a refund, please contact our customer service team at chhavipublications@gmail.com or call us at 0141-4015307.
  • Provide your order number, reason for the refund, and any relevant details.

Approval Process:

  • Once your refund request is received, we will inspect and verify the details.
  • You will receive a notification of the status of your refund within 3 working days.

Processing Time:

  • Approved refunds will be processed within 5-7 working days.
  • The refund will be credited back to the original method of payment.
  • Depending on your bank or card issuer, it may take an additional few days for the refund to appear in your account.

Returns Policy

Product Returns:

  • Products must be returned in their original condition and packaging.
  • A request for a return must be made within 30 days of the purchase date.
  • To return a product, please contact our customer service team at chhavipublications@gmail.com or call us at 0141-4015307 with your order number and reason for the return.

Return Shipping:

  • Customers are responsible for return shipping costs unless the product received was damaged or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Non-Returnable Items:

  • Certain items may be marked as non-returnable. This will be clearly indicated at the time of purchase.

Cancellation Policy

Product Orders:

  • Orders can be cancelled within 24 hours of purchase for a full refund.
  • To cancel an order, please contact our customer service team at chhavipublications@gmail.com or call us at 0141-4015307 with your order number.

Service Appointments:

  • Services can be cancelled or rescheduled up to 48 hours before the scheduled appointment time.
  • To cancel or reschedule a service, please contact our customer service team at chhavipublications@gmail.com or call us at 0141-4015307.

Contact Information: If you have any questions about our Refund and Returns Policy, please contact us at:

We value your business and are here to assist you with any concerns or questions you may have.